SUCCESS STORIES

 “SafeCityGIS is an information portal that brings dozens of data sources into one geographic-based environment. This allows EOC staff to rapidly consume and interpret data, and to develop situational awareness in support of the decision-making process. Creating a one-stop situational awareness tool through GIS tools, simplifies access and allows EOC users to see potentially critical situational relationships sooner and with greater clarity.”

Randy White

Emergency Services Manager, City of Simi Valley, California

“There are so many benefits that we have been able to experience with this new software. Our map districts are laid out much nicer and are easy to see; the address search capabilities are outstanding. The location accuracy with latitude and longitude are much more precise, and the markup and measurement tools will be a great benefit. We are still getting used to all the tools, but I can definitely see great benefits with this system. I have been in this business for 23 years and I have NEVER worked with a more helpful vendor! GTG and James Kelt have been absolutely phenomenal when it comes to training, answering questions, and assisting us with whatever we need. I would — without hesitation — recommend this company to anyone. Hands down the best vendor I have ever worked with!”

Tammy Koehn Moore

Communications Supervisor for the Moore Police Department, Oklahoma

“Before we were only able to view Lenoir County and the map would cut off at the border.  Now we have a broader view and can help callers when they cross the line into Jones County. [One time] a group of people called in and were lost in the 79,000 acres of our Hofmann Forest. Using our new Vantage Points software, we were able to locate the group from their cell phone signal.  Once we had their location, we could track their movement on our mapping system, and were able to safely guide them out of the forest from our call center.”

Paige Johnson

E-911 Center Director, Lenoir County, NC

“I like the Vantage Points Dispatch software much more than our previous software. It is more user-friendly, and I can find addresses or plot coordinates much faster, increasing our response time.” 

Eric Gawlowski

E-911 Call Center Supervisor, Lenoir County, NC

“Our data is now visible for the officers and Command Staff in any scenario that they may encounter whether it’s proactive policing or officer safety when approaching a residence.”

Kelly Hooper

Criminal Intelligence Analyst, Roswell Police Department, Georgia

“Vantage Points is really straightforward with an easy-to-use interface.”

Richard Bessette

Information Technology Sepcialist Oak Lawn, II

“The staff at GTG is very knowledgeable about their products, and Esri’s desktop and server solutions. The support team identifies issues quickly and helps us work through them.”

Jason Cadenhead

LaGrange Troup County

“Bringing GTG on board was probably one of the best management decisions I made last decade!”

Al Hill

Volusia County, FL

 Before working with GTG, the EOC relied on multiple software solutions, external websites, and other external sources to access critical incident information. GTG staff structured the development process very well.  We were prompted to bring our subject matter expertise at the right times to quickly develop the database upon which everything else is based. As we worked through the various AGOL tools, we kept finding new way to apply them to enhance not only the EOC process but other areas like public preparedness with Story Maps, Situational Awareness for executives outside of the EOC, Operations Dashboards for management, and more.” 

City of Simi Valley, California

Randy White, Emergency Services Manager

“The City of Concord was looking to implement a new CAD/RMS application and knew our addressing data needed some major work.  We choose Geographic Technologies Group to build us a new NENA standard dataset based on our previous layers and perform analysis to identify potential addressing issues.  They delivered a reliable database on time and their team proved to be a real pleasure to work with.  We couldn’t be happier.”

Greg Beard

Customer Service Manager, City of Concord, CA

“This is the best analysis report I have ever seen.”

“This is the best money I have ever spent.”

Chuck Horton

York County, South Carolina

“Of all the various consultants I am working with now, you by far deliver the most complete and timely weekly reports.”

Solano County DoIT

Regional GIS Senior Manager

“This project has been the best experience I have ever had with any consultant. ”  

City of Bozeman, MT

Asset/GIS Systems Administrator

 “This is the best money I have ever spent” 

York County, SC

Chief Information Officer

“Your presentation today was spectacular.  The info was immediately useable by the audience, well organized, the right amount of information!”

Esri Partner Manager

Shaun Gorman

 “Before working with GTG, the EOC relied on multiple software solutions, external websites, and other external sources to access critical incident information. GTG staff structured the development process very well.  We were prompted to bring our subject matter expertise at the right times to quickly develop the database upon which everything else is based. As we worked through the various AGOL tools, we kept finding a new way to apply them to enhance not only the EOC process but other areas like public preparedness with Story Maps, Situational Awareness for executives outside of the EOC, Operations Dashboards for management, and more.”

Randy White

Emergency Services Manager, City of Simi Valley, California

GIS Data Upgrades in Preparation for Next Generation 911

The City of Concord, CA, reached out to GTG for assistance with improving data accuracy in preparation for the transition to NG911.

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SafeCityGIS: GIS Technology Simplifies E911 Dispatch and Emergency Response

Historical data is at their fingertips for data-driven decision making, and the complex is now well-prepared for both emergency and non-emergency events.

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SafeCityGIS: Accurate Location Data Improves Yolo County’s Public Safety Operations

YECA relies on GTG to keep the street centerline network, address points, fire hydrant points, and public safety response area polygon layers updated with the latest changes in the streets and addresses within the YECA’s service area.

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SafeCityGIS: Ensuring Next Generation 911 Compliance and GIS Optimization in Oklahoma

The Cities of Broken Arrow and Moore both maintain the Public Safety Answering Point (PSAP) for their area, and as a result, face similar challenges. One of those is ensuring that they are Next Generation 911 (NG911) compliant and also that they are using the optimal GIS tools for their agency.

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SafeCityGIS: Optimizing Public Safety with GIS in Broken Arrow, Oklahoma

The City of Broken Arrow faces the same problem that every other city in the United States faces. That is, they have to make sense of the deluge of GIS/mapping applications available to them for public safety.

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SafeCityGIS: GIS Provides Advanced Dispatch Call Management and Crime Analytics for the City of Saint John

In September 2015, the City of Saint John requested support for the creation and implementation of GIS software for Public Safety. They were looking for a way to map their information from their Computer-Aided Dispatch (CAD) Record-Management System (RMS).

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SafeCityGIS: Managing Pandemic Response Efforts with GIS – The Roswell, Georgia COVID-19 Project

Since the implementation of advanced GIS applications and tools, the City of Roswell has gained an increased awareness in COVID-19 response efforts. They have the ability to evaluate patterns and trends associated with historical and current call volumes and are able to reference a comprehensive environment for visualization, response, and analysis.

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SafeCityGIS: An Innovative Solution for Transparency During the COVID-19 Pandemic

The Geographic Information Systems (GIS) Department at the City of Pearland, Texas has gained the attention of citizens and city officials as they utilize available software to maintain transparency on COVID-19 in their city and surrounding areas.

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SafeCityGIS: California Improves GIS Data for Optimal Emergency Response

Beginning in 2019, CAL FIRE partnered with Geographic Technologies Group (GTG) for a “GIS Mapping Refresh” — an ambitious project that set out to improve the quality of CAL FIRE’S critical GIS data with the ultimate goal of enhancing emergency response and public safety.

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SafeCityGIS: Modernization of Addressing at Gwinnett County

To assist with this evaluation and work-plan evaluation, Gwinnett County contracted with Geographic Technologies Group (GTG) to perform an addressing assessment and recommendations document.

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